Home → How it works

From forwarded
message to paid.

No app to install, no CSV import ritual, no training video. Here's every step of a real order's life inside orderdesk — including what happens when things go sideways.

Step 0 · Five minutes

Setup is one
WhatsApp message.

You need two things you already have: your WhatsApp number and a UPI ID. We message you when your pilot slot opens — you reply, and your order desk is live.

Save our number

Your orderdesk number arrives by WhatsApp. Save it as "orderdesk" — that's the desk.

Tell us your UPI ID

It goes inside every payment reminder, so buyers pay you directly. We never touch the money.

Forward your next real order

That's the test. If the confirmation bubble looks right, you're live.

Your first 5 minutes
Welcome to orderdesk 🌱

Your desk is ready. Send me your UPI ID, then forward any order to begin.
anayafabrics@upi
✅ UPI saved (anayafabrics@upi) — reminders will now include it.
Now forward me an order.
The capture
PForwarded from Priya
Didi 2 kurti size M please 🙏 my no 98765 00011, 1850 pay today
✅ Order #113 captured

Customer: Priya · 98765 00011
Items: 2 kurti size M
Amount: ₹1,850 — PENDING

PAID #113 · SHIP #113 · REMIND #113 · CANCEL #113
Step 1 · Capture

Forward it.
Forget it.

Instagram DM, WhatsApp chat, voice-note transcription you typed out — if it has a name and an amount, forward it. The bot pulls out what matters and shows its work in the confirmation bubble.

  • ✓ Buyer's mobile detected from the text itself
  • ✓ Amounts as ₹1,850 1850/- rs 1850 १८५०
  • ✓ Missing a number? The bubble tells you: SET #113 <mobile>
  • ✓ Screenshots work too — forward the image, we file it
Step 2 · Update

Status changes
are one reply.

Payment lands? PAID <order#>. Parcel gone? SHIP <order#>. (#113 below is just an example — your orders get their own numbers.) Every word you send syncs to the web dashboard within seconds — so month-end is already done by month-end.

7 languages work too भुगतान #113 and भेज दिये #113 do exactly the same job — in Hindi, Bengali, Telugu, Marathi, Tamil, Gujarati or English. The bot replies in the language you write in.
Two days later
UPI done ✔✔
PAID #113
💰 #113 Priya marked PAID
₹1,850 added to today's collected.
SHIP #113
📦 #113 marked SHIPPED.
Step 3 · Get paid

The awkward
message, automated.

Unpaid for 24 hours? The bot nudges the buyer itself — a polite, approved WhatsApp template with your UPI ID inside, in your language (English, Hindi, Bengali, Telugu, Marathi, Tamil or Gujarati). You stay the good cop.

  • ✓ Automatic sweep after your reminder hours (default 24h)
  • ✓ Or on demand: REMIND #113
  • ✓ One reminder per order per 24h — never a double-nudge
  • ✓ Every nudge logged — you see what went out, when
What the buyer gets
Oorderdesk · for Anaya Fabrics
Namaste Priya! Your order #113 from Anaya Fabrics — ₹1,850 is awaiting payment.

Pay via UPI: anayafabrics@upi
Reply here if any questions. 🙏
✅ payment received on UPI — you get this: 💬 Buyer reply — Priya: "paid kiya" · Order #113 · confirm: PAID #113
9:30 PM, every night
📋 Anaya Fabrics · Tuesday

New orders: 12 · Collected: ₹8,450
Unpaid: 3 orders (₹4,240), oldest 26h

Reply LIST for details or REMIND <order#> to nudge.
LIST
#112 Priya S. ₹1,850 · 26h
#111 Meera K. ₹990 · 9h
#108 Rahul D. ₹1,400 · 3h
Step 4 · Sleep easy

The day ends
with a summary.

One message at 9:30pm: what came in, what got paid, who still owes. And when the CA asks, the dashboard has a one-click CSV — dates, amounts, statuses, done.

  • ✓ Nightly digest, even if you never opened the app
  • ✓ Web dashboard for history, proofs and exports
  • ✓ Payment screenshots attached per order (PROOF <order#>)
See every command
When things go sideways

It never
silently guesses.

Garbled forward

No amount found? The bot says so and asks for it — one reply fixes it. And every capture shows its work in a confirmation bubble, so a mistake is one CANCEL away from gone.

"Amount missing — forward again or reply with it"

Wrong buyer number

Spotted a typo in the confirmation bubble? Overwrite it in one line, reminders go to the right person.

SET <order#> 98765 43210

Screenshot amount

Sent a payment screenshot? OCR <order#> reads the amount and proposes it back — you confirm with PAID <order#>. Attach the screenshot too with PROOF <order#>. Marking paid is always your word, never the bot's.

OCR <order#> → confirm PAID <order#>

That's the
whole product.

No hidden workflow, no 40-tab dashboard. ₹499/mo, locked for the first 500 sellers.

Get my pilot invite — ₹499 locked