WhatsApp order tracking for
Indian resellers — without
the spreadsheet.
If you sell through Instagram DMs and close on WhatsApp, you already run your business in chats. Here's how to track paid and unpaid orders inside that same flow — no new app, no copy-pasting into sheets.
The way it usually goes
You hunt through three chats to match a UPI screenshot to the right kurti size. Sometimes you match wrong.
Someone never paid. You're not sure who. Messaging them feels like an accusation, so you don't — and eat the loss.
Your CA wants numbers. The notebook, Notes app and memory disagree. You send estimates.
The fix: make WhatsApp itself your order book
orderdesk is a bot number you forward orders to. That's the whole concept.
Forward the buyer's message
Name, mobile number and amount get pulled out automatically. You get a confirmation bubble in seconds — with a one-word command to fix anything.
Update with one reply
PAID <order#> · SHIP <order#> · LIST. (Your orders get their own numbers, like #104.) Statuses sync to a web dashboard for month-end views.
Let reminders do the awkward part
REMIND <order#> sends your buyer a polite payment nudge with your UPI ID — in 7 languages. Orders idle 24+ hours get reminded automatically.
Sleep on a summary
Every night: new orders, money collected, unpaid count, oldest pending age. Tomorrow starts decided.
What sellers ask before starting
Do my buyers see “some bot”?
They see one clean WhatsApp message from your order desk with your shop name and UPI ID. It reads like you sent it — because you (well, on your behalf) did.
Does it work with Instagram inquiries?
Yes — close the deal wherever you like. When it becomes an order, forward the final message to orderdesk. Capture takes four seconds.
What does it cost?
₹499/month for pilot sellers — locked forever, cancel anytime. General availability will be ₹999.
Setup time?
About five minutes: message the bot once, drop your UPI ID in settings, forward your next real order as the test.